Chatbot / Virtual Assistant / J.A.R.V.I.S.

Area	ALL
Epic	Type /Jira to add Jira epics and issues
Document status	DRAFT
Document owner	Radomir Mako

🎯 Objective

Chatbot / Virtual Assistant / J.A.R.V.I.S. is a function that helps users to move around the P.W. platform more easily.

Goal	Metric
24/7 Assistant supporting Job Takers, Job Givers, Buddies, and Partners.	Faster time through onboarding and all action steps

J.A.R.V.I.S. responds to the user as an appeal to reality only.

Requirement	User Story	Importance
Chatbot available from main manu	Ability to access chatbot function from any step with Model Context Protocol (MCP).	HIGH
Natural Language Processing	Implement advanced NLP capabilities to understand user intent. Support multiple languages. Handle misspellings, colloquialisms, and informal language. Recognize and respond to context within conversations.
Knowledge Base	- LLM to use for chatbot has to be able to reference Radomir Mako please add - Develop and maintain a comprehensive knowledge base - Implement regular updates to keep information current - Allow for easy addition and modification of content by administrators
Analytics and Reporting	- Track user interactions and chatbot performance - Generate reports on common queries, user satisfaction, and bottlenecks - Provide insights for continuous improvement
Scalability and Performance	- Handle multiple concurrent users without degradation in performance - Ensure quick response times (e.g., under 2 seconds) - Implement load balancing for high traffic periods

Question	Answer	Date Answered

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